Meet Your Needs

"Frequently Asked Questions: Answers to Your Most Common Queries"



Q: How long will it take to receive my order?

This can depend on factors like shipping speed and product availability. The general delivery time is 3-7 days, please refer to the order page for details.

Q: Do the purchased products have free shipping?

You don't need to pay any shipping fee.

Q: Can I change the shipping address after placing my order?

Don't hesitate to get in touch with the customer service team to cancel the order or change the information at any time before shipping. After shipping, you cannot change the order information or cancel the order, but you can choose to reject the package.

Q: Is it safe for me to place an order on this website?

We take the security and safety of our customers seriously. Our website follows industry-standard protocols to keep your data secure and uses encryption to protect your information. We also partner with reputable payment providers to ensure that your payment information is kept safe.

Q: Can FQQ monitor support M1 & M2 series chip?

A laptop with M1 &M2 chips is not compatible with our triple monitors, but we support M1 M2 Pro and M1 &M2 Max chips.

Q: How long does the warranty last?

For quality issues, we provide a 1-year warranty.

Q: What is the resolution of the FQQ monitors?

The FQQ portable monitor is equipped with 1080p FHD IPS screens, which provide you with a better visual experience, and allows you to see more.

Q: How much is the maximum angle that I can turn on both sides of the screens of the triple portable monitor?

You can turn the laptop screen extenders with the left screen of 0°-235° and the right screen of 0°-180° in maximum respectively.